The impact of Robotic Process Automation on a company’s operations and competitive positioning is significant on a number of fronts: economic value, workforce advantages, quality and control improvements, and flexible execution.
RPA can help companies organize themselves for the future. It is a foundation for machine learning, artificial intelligence and a more autonomic enterprise.
Many financial institutions are investing to deploy robotic and intelligent process automation (RPA/IPA), and we think they’re right to do so. But few are devoting the same kind of energy to address the people issues that arise when bringing this new technology on board. Getting this wrong can add risk, increase costs, and hurt your firm’s reputation. We’ve identified six steps that firms can take to manage the change and reap the full benefits of RPA.
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